1. 📢 Introduction

At high look we strive to provide high-quality bedsheets and a great shopping experience. If you're not satisfied with your purchase, you may request a refund or exchange under the following conditions.

2. 🔄 Exchange Policy

✔️ You can request an exchange within 7 days of receiving your order.
✔️ The product must be unused, unwashed, and in its original packaging.
✔️ Exchanges are only allowed for defective, damaged, or incorrect products.
✔️ Customers will be responsible for return shipping costs unless the issue was from our side.

3. 💰 Refund Policy

✔️ Refunds are only available in case of a wrong or defective product.
✔️ Refunds will be processed via bank transfer, store credit, or the original payment method within 5-7 working days.
✔️ Shipping charges are non-refundable.
✔️ We do not offer refunds for change of mind.

4. 🚚 How to Request a Refund or Exchange?

📩 Step 1: Contact our support team within 7 days of receiving the product.
📸 Step 2: Share clear pictures of the product showing the issue.
📦 Step 3: If approved, send the item back to our given address.
💳 Step 4: We will process your exchange or refund within 5-7 working days.

5. ❌ Non-Refundable & Non-Exchangeable Items

🚫 Used or washed bedsheets.
🚫 Products without original packaging.
🚫 Customized or discounted products.

6. 📞 Contact Us

For any refund or exchange requests, reach out to us:

📧 Email: pakbedsheets26@gmail.com